pet peeves
Jun. 22nd, 2004 10:39 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
mamajoanApropos of nothing, here are two major pet peeves:
First, I hate it when you call a company to talk to customer support, and the automated phone system asks you to input some identifying info -- usually your phone number or account number -- and you do, and the phone system repeats it back and you push 1 to say yes, that is indeed what I meant to enter, and then it transfers you to a real person ... who asks you for your phone/account number. Argh! OK, maybe it's stupid but that just really burns me.
And second, whose bright idea was it to build bathrooms with mirrors positioned so that you're looking directly at yourself when you sit on the toilet? I'll tell you who -- a MAN, that's who. No offense to malekind in general, but that was a really fucking stupid design idea. No one wants to look at him/herself on the toilet. Yeesh.
In related news, the bruise on my ass has fully healed, but now I have a new set of interesting but can't-show-anyone bruises ... on my inner thighs. Alas, if only there were a really interesting and juicy story to go with them! But no, there's just my cat trying to jump onto my lap and missing. Dumb feline. Ow.
First, I hate it when you call a company to talk to customer support, and the automated phone system asks you to input some identifying info -- usually your phone number or account number -- and you do, and the phone system repeats it back and you push 1 to say yes, that is indeed what I meant to enter, and then it transfers you to a real person ... who asks you for your phone/account number. Argh! OK, maybe it's stupid but that just really burns me.
And second, whose bright idea was it to build bathrooms with mirrors positioned so that you're looking directly at yourself when you sit on the toilet? I'll tell you who -- a MAN, that's who. No offense to malekind in general, but that was a really fucking stupid design idea. No one wants to look at him/herself on the toilet. Yeesh.
In related news, the bruise on my ass has fully healed, but now I have a new set of interesting but can't-show-anyone bruises ... on my inner thighs. Alas, if only there were a really interesting and juicy story to go with them! But no, there's just my cat trying to jump onto my lap and missing. Dumb feline. Ow.
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no subject
Date: 2004-06-22 03:11 pm (UTC)no subject
Date: 2004-06-22 06:22 pm (UTC)I also hate when IVR (interactive voice response) systems insist that you terminate your entry with a pound sign, even when the entry isn't a variable-length one -- like when you have to enter your credit card number, or your social security number, or zip code.
I work in the IVR field, so I'm especially annoyed when it's done poorly.
Readbacks of long numbers that I KNOW I input correctly is also annoying. I know my phone number and social security number pretty well; if I make a mistake typing one of them, I'll let you know. Which, incidentally? Give me that option. How about this:
And damn it, you should be able to press zero from ANYWHERE in the system to reach a human.